i get this sent to me now

They keep telling me the same things lol!

Thank you for your inquiry.

 

Review of your case indicates that your last payment was received on 3/16/2026 from the non-custodial parent’s employer. According to policy, when 30 days has passed since the last payment the case can be referred to the Non-compliance Unit for the employer to be contacted. If no payment has been received within 30 days of the last payment date, please contact our Employer Inquiry Unit at 1-888-245-1938.

 

Enforcement Process

As criterion is met, the non-custodial parent will automatically be submitted for every enforcement remedy available to us to collect the past due support.  These include the State and Federal Refund Offset Program, Financial Institution Data Matches, running tape matches with the Credit Bureau, Department of Employment Security, Internal Revenue Service, Secretary of State, Social Security Administration, suspension of Illinois professional licenses and driver's license, passport denial, and placing liens on real and personal property.

 

Until monies are received from our collection remedies, we cannot tell you if monies will be collected through our enforcement tools.

 

Driver's license suspension, suspension of hunting and fishing licenses or other consequences for non-payment of support are based on specific criteria and non-receipt of payments.  If the non-custodial parent meets the driver’s license suspension criteria, he will automatically be submitted. 

 

Please understand that strict confidentiality policies will not allow our department to disclose the specific criteria for each enforcement remedy available. We are also not authorized to disclose which enforcements are currently being pursued, or which enforcements are currently in place.

 

We hope this response addresses your concerns. For general information, please review Frequently Asked Questions (FAQs) at Child Support Frequently Asked Questions

 

 

Sincerely,

 

Customer Service Unit

Child Support Services

Healthcare and Family Services

 

CONFIDENTIALITY NOTICE: This e-mail, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information or otherwise be protected by law. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender and destroy all copies and the original message.

 

 

 

-----Original Message-----

From: CustomerServiceWebsite@illinois.gov <CustomerServiceWebsite@illinois.gov>

Sent: Saturday, March 14, 2026 11:07 AM

To: HFS.ChildSupportHelp <Hfs.ChildSupportHelp@Illinois.gov>; HFS.DCSSCustService <HFS.DCSSCustService@Illinois.gov>

Subject: Online Services Inquiry

 

  ---------- Reporter Information ------------

 

  Reporter's First Name: SEAN

 

  Reporter's Last Name: HEEGER

 

  Reporter's RIN: 146543954