As of today, Monday march 9th, no letter has arrived.
They'll have to explain how she got herself into a $7,730 debt in back child support arrears while the HFS/SDU just sat back and watched...
Thank you for your inquiry.
Review of your case indicates a child support specialist was assigned to your case on 3-5-26 for a case review.
Following the completion of the review, the child support specialist mailed a letter to you on 3-6-26. Please allow time for the letter to arrive. If you have further questions or information to share about the non-custodial parent, please provide that information via email through your online services account.
We hope this response addresses your concerns. If you need additional assistance, please contact the Child Support Customer Service Call Center at 800-447-4278 (TTY 1-800-526-5812) M-F 8:30am-4:30pm, or regional office at HFS.SRO@Illinois.gov