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 AI Overview

 

Reviews of the Illinois State Disbursement Unit (ILSDU) 

which handles child support payments, are generally poor, focusing on long wait times, poor communication, and unprofessionalism.

Key issues reported in reviews include:

• Customer Service Failures: Users report being on long callback waiting lists, finding it impossible to reach a representative to resolve payment issues.
• Unprofessional Management: Employee reviews on
  Glassdoor cite unprofessional behavior, gossip, and favoritism among management.
• Payment Concerns: Feedback indicates, at times, inconsistent handling of child support disbursements. 

Safety Warning: The ILSDU will never contact you by phone, email, or text to request personal information such as your PIN, Social Security Number, or card number. These are scams. 

• Customer Service Phone: 877-225-7077.
• Official Website: ilsdu.com. 

Cora Newbold Owes