Thank you for your inquiry.
In the past, DCSS automatically calculated and enforced interest, but due to an administrative rule change, DCSS will only enforce interest if it has been set by a court.
Balances will change as charges are added for the current support terms, payments are received.
If you need immediate assistance, please contact our Customer Service Call Center at 1-800-447-4278. Our Customer Service Call Center is open 8:00 AM to 5:00 PM Monday through Friday.
Sincerely,
Client Services Unit
Division of Child Support Services
Healthcare and Family Services
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Monday, November 10, 2025
new excuse
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