SDU - Tax Offset

Thank you for your inquiry.

You may to reply with your offset concerns.

Please understand that our department has no way of knowing the eligibility to receive a refund until the monies are sent to us by the Internal Revenue Service (IRS). This is not an issue that the Department can address.

The Department cannot answer tax-related questions. You may want to consult a tax advisor or the IRS. The IRS' toll-free phone number is 1-800-829-1040 and their website is www.irs.gov

If you need additional assistance, please contact the Child Support Customer Service Call Center at 800-447-4278 (TTY 1-800-526-5812) M-F 8:30am-4:30pm, or submit inquiry through your online services account.
Sincerely,
Customer Service Unit
Child Support Services
Healthcare and Family Services

-----Original Message-----
From: CustomerServiceWebsite@illinois.gov <CustomerServiceWebsite@illinois.gov>
Sent: Wednesday, October 22, 2025 6:41 PM
To: HFS.ChildSupportHelp <Hfs.ChildSupportHelp@Illinois.gov>; HFS.DCSSCustService <HFS.DCSSCustService@Illinois.gov>
Subject: Online Services Inquiry

  ---------- Reporter Information ------------

  Reporter's First Name: SEAN

  Reporter's Last Name: HEEGER

  Reporter's RIN: 146543954

  Case:

  Docket / FIPS:

  County:

  Custodial Parent:

  Non-Custodial Parent:


  ---------- Inquiry by User (User Provided) ------------

  Inquiry: There are 2 other previous e-mails that haven't been responded to regarding her tax return.

i posted what i sent to you here

https://mrasham.blogspot.com/2025/10/state-disbursement-unit.html

screen captured



State of Illinois - CONFIDENTIALITY NOTICE: The information contained in this communication is confidential, may be attorney-client privileged or attorney work product, may constitute inside information or internal deliberative staff communication, and is intended only for the use of the addressee. Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify the sender immediately by return e-mail and destroy this communication and all copies thereof, including all attachments. Receipt by an unintended recipient does not waive attorney-client privilege, attorney work product privilege, or any other exemption from disclosure.