Thank you for your inquiry.
Regarding your inquiry about tax monies, as of 9/9/2025, no payments have been received via tax refund offset.
As criterion is met, the non-custodial parent is automatically submitted for every enforcement remedy available to us to collect the past due support. These include the State and Federal Refund Offset Program, Financial Institution Data Matches, running tape matches with the Credit Bureau, Department of Employment Security, Internal Revenue Service, Secretary of State, Social Security Administration, suspension of Illinois professional licenses and driver's license, passport denial, and placing liens on real and personal property.
Please understand that strict confidentiality policies will not allow our Department to disclose the specific criteria for each enforcement remedy available. Nor is the Department authorized to disclose which enforcements are currently being pursued, or which enforcements are currently in place.
Until monies are received from our collection remedies, we cannot tell you if monies will be collected through our enforcement tools. Our Department has no way of knowing if a non-custodial parent files an income tax return or if the non-custodial parent is eligible to receive a refund until the monies are sent to us by the Internal Revenue Service (IRS). This is not an issue that the Department can address.
We hope this response addresses your concerns. For general information, please review Frequently Asked Questions (FAQs) at https://www.illinois.gov/hfs/ChildSupport/parents/Pages/FAQs.aspx
Sincerely,
Customer Service Unit
Child Support Services
Healthcare and Family Services
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